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Tenant Account

  • Rent Manager is an online application that allows you to:
  • View your account statements
  • Make rent payments onlineĀ 
  • Submit maintenance requests
  • Access important documents like lease agreements

We may have breed or weight restrictions for pets at Yapsody Living. Review your lease agreement or contact us for more information.

If you are having trouble logging in to Rent Manager, email residents@yapsodyliving.com with your name, contact number, and property details.

To access Rent Manager, contact the support team and provide your apartment details. They will send you an email with your login information for the Tenant Web Portal.

Subletting generally requires prior written approval from Yapsody Living. Please refer to your lease agreement for details or contact us.

Rent Payments

  • You can pay rent through the Rent Manager tenant web access portal using several convenient methods:
  • ACH Bank Transfer (Free): This is the most cost-effective option with no additional charges.
  • Debit Card or Credit Card (3% fee): You can use a debit card or credit card for your rent payment, but be aware of a 3% processing fee.
  • Bank Account Details: Check your lease agreement for the bank account details where your rent will be deposited.
  • Cash App: Check your lease agreement for details on using Cash App for rent payments.

Your rent due date is the 5th of every month, as per your lease agreement. Late fees are charged after the 6th of each month unless otherwise stated in your lease agreement.

Late rent payments will incur late fees as outlined in your lease agreement. To avoid late charges, ensure your rent payment is submitted by the due date on the 6th of each month unless otherwise stated in your lease agreement.

Rent Manager offers an option for recurring payments or autopay.

Contact Yapsody Living to discuss setting up a payment plan.

Maintenance

Log in to your Rent Manager account and look for the dedicated section for maintenance requests. You can provide a detailed description of the issue, upload pictures if necessary, and specify the urgency of the request.

The turnaround time for maintenance requests depends on the severity of the issue and parts availability. Yapsody Living has a policy outlined for response and repair times.

Yes, you can track the progress of your maintenance request through the Rent Manager app. This could involve updates on when a technician is assigned or when the repair is complete.

Lease Documents and Payment Ledger

Look for a designated section for documents or lease agreements within Rent Manager. You should be able to download or view a copy of your lease electronically.

You can check your payment records and current balance due in the payment section of your Rent Manager app.

Move Out Process

You are responsible for the entire term of your lease. If you plan on renewing your lease, a written notice must be given to the Property Manager on or before the deadline stated on your lease agreement or lease renewal letter. If you do not give written notice of your intent to renew by the deadline, it is assumed that you will be vacating your home at the end of your lease term.

  • A move-out cleaning instruction guideline and a chart of charges are available from your Property Manager to help prepare your home for the move-out inspection.
  • A move-out inspection must be scheduled with the Property Manager, during regular business hours, on or before the last working day of the month (minimum of 72 hours in advance). If an inspection is not scheduled and attended by you or someone you appointed as your representative, your security deposit will be forfeited.
  • You are responsible for notifying utility, telephone, internet, and cable companies to discontinue service at your home, effective on the last day of your lease.

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